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Return Policy

Standard Return Policy

Our commitment to you does not end at delivery. We offer the following return services to make your experience as pleasant as possible.


10-Day Returns for Timepieces:

Timepieces purchased can be returned or exchanged within 10 days from the date of shipment, Terms and Conditions apply.


30-Day Returns for all other Purchases:

All other Mayors purchases can be returned or exchanged within 30 days from the date of shipment, Terms and Conditions apply.


Terms and Conditions

On presentation of the original receipt, your purchases can be returned or exchanged at any of our Mayors stores. Alternatively, you may elect shipping to our facility with all the original paperwork. To return the purchases through the secure shipping service, please contact our client service team who will provide you the return shipping label.

All returns or exchanges must be in new, unworn condition, with no scratches or markings, not sized or adjusted and in their original packaging and with warranty cards and instruction booklets.

All refunds must be credited in the same tender used for the original purchase.

Mayors client service team can be contacted at 1-800-4-MAYORS or email us at ecommerce@mayors.com