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Information
About Mayors
Lifetime Diamond Guarantee
At MAYORS, we want to be the first name you think of when it comes to diamond quality, service and reliability. Our commitment is reflected in our exceptional selection, beautiful designs, and courteous nature at any MAYORS jewelry location. The ultimate expression of our dedication to you can be seen in our lifetime guarantee for all MAYORS diamond engagement rings and solitaire diamond jewelry inclusive of the following:
Lifetime Loss
Bring us your diamond engagement ring to be inspected and cleaned every six months. If a diamond is lost from its original mounting during your lifetime, and the loss is the result of a manufacturing defect, your diamond will be replaced free of charge.
Lifetime Inspection & Cleaning
We invite you to bring your MAYORS fine jewelry into any of our stores periodically to be professionally inspected and cleaned without charge during your lifetime.
Maintenance
Within five years from the date of purchase, if your diamond ring requires any repairs or maintenance, this work will be done free of charge.
Refund
Within 30 days from the date of purchase if you are not completely satisfied with your MAYORS diamond engagement ring or solitaire diamond jewelry purchase. MAYORS will gladly allow you to exchange your diamond ring or receive a refund upon presentation of the sales receipt.
Lifetime guarantee is non transferable and applies to original purchaser.